BlogTV, Live, Chat, Video Chat, WebTV, Talent, Buzz

S'inscrire|
Connexion|
A propos de nous|
Watabuzz Blog|
Visite virtuelle
- I can't log in. What should I do?
Check to make sure you have the right password. (Password is case sensitive, so check Caps Lock.) If the problem still persists, try deleting your cookies and temporary Internet files; also close and re-launch your browser, or try a different browser and make sure you have the most recent version of Flash and of your browser. Make sure you are set up to accept cookies from our site. You can also try accessing Watabuzz from a different computer and see if you still have this issue. If this does not resolve the problem, you can contact support here.
- My video screen is not showing anything but I hear some noise. What should I do?
First of all, make sure you have installed Watabuzz publisher plugin on your browser which is compatible with Internet Explorer, Firefox and Mac Safari. If the problem persists, there may be a conflict among the devices that are connected to your computer. If the driver software of your camera is working properly and recognized by your computer, then check to see if there's any conflict among the devices. In many cases, computers with TV tuners have this kind of problem.
1. Right-click on "My Computer" and then choose "Property".
2. Click on the Hardware tab. Open "Device Manager".
3. Look to see if there's any conflict among devices.
4. Disable the device that is causing the trouble.
* Also you may want to close some communication software, such as Windows NetMeeting.
- What else should I check?
-
Please enable Cookies and JavaScript. Also, set your browser security level to "Medium" level or lower. If you use a pop-up or AD blocker, please disable it if you are still having problems. A Firewall may also block the connection depending on the setting. If you have a problem while using the video chat, close any other applications to free up more system resources.
- I uploaded a media file but it is not showing up. What should I do?
-
Please allow some time for the system to update your media file(s). File uploading could sometimes take as long as 25 minutes, depending on the size of the file. If the problem persists, try saving the file in another format and uploading again. If your file is stuck on "Processing" for more than 5 minutes, please delete it and try uploading it again.
- How do I report an error?
-
If you consistently keep receiving an error message and cannot resolve the issue, please contact us here so that we can help you find a solution for your problem. Please include in your email: your username, the actual error number and error message, and a link to the page you have received the error.
- I get a message saying "You have been banned" when I try to log in. What does that mean?
This message shows up when you have been banned from Watabuzz by an Administrator, as a result of an abuse idenfied by our team or reported by another member. You have to wait 24 hours and try to access Watabuzz again. If you still see this error message after 24 hours, contact support here. For more information about our Abuse Policy, please read the Abuse FAQ section.
- I hear some echo when I am broadcasting live. What can I do?
The echo is due to the fact that your microphone is located too closed to your speakers. To reduce the echo, you can try to move your microphone away from your speakers. In order to remove the echo, the best solution is to use headphones instead of speakers in order to remove any playback sound.